Client Results

Real brands.
Real numbers.

From 200 orders/month to 3,800. From 28% RTO to 13%. From NCR-only to pan-India in 8 days. These are the results our clients actually get.

43%
Average cost reduction
vs previous fulfillment setup
52%
Average RTO reduction
across all client brands
6.2x
Average order growth
in first 12 months
8 days
Average onboarding
From agreement to first delivery
D2C Brand

Luminos Beauty

Skincare & Beauty

Case study
90-day scale
The Challenge

A Mumbai-based skincare brand was self-fulfilling 400 orders/month from a rented godown. Managing COD, returns, and GST documentation was consuming 30+ hours/week of founder time.

The Solution

Migrated entire inventory to CPKfulfill in 7 days. COD collection and reconciliation automated. Returns handled with QC photos on every item.

"I was spending every Sunday doing COD reconciliation. Now it just shows up in my bank account every week. I can finally focus on building the brand."

Founder, Luminos Beauty
The Results
Orders/month
400
2,200
Improved
Cost per order
₹28
₹22
Improved
RTO rate
22%
11%
Improved
Founder hours on ops
30 hrs/wk
2 hrs/wk
Improved
Fashion D2C

NovaDenim Co.

Fashion & Apparel

Case study
6-month transformation
The Challenge

A Bangalore denim brand had 28% RTO rates destroying their cash flow. High returns meant cash locked up in transit, COD unremitted, and repeat customers churning.

The Solution

Deployed CPKfulfill's address verification and COD fraud filtering. Smart carrier routing based on delivery performance by pincode. Full returns management with weekly disposition reports.

"High RTO was quietly killing our business. CPKfulfill's carrier routing and fraud checks cut our returns nearly in half — and the cash flow improved immediately."

Operations Head, NovaDenim Co.
The Results
RTO rate
28%
13%
Improved
COD remittance
12–15 days
7 days
Improved
Monthly revenue
₹18L
₹41L
Improved
Delivery time (Tier-2)
5–7 days
2–3 days
Improved
Health & Wellness

PureProtein India

Nutrition & Supplements

Case study
From Day 1 expansion
The Challenge

A Delhi-based supplements brand was selling only in NCR because pan-India fulfillment setup felt too complex. They had inventory, demand, and no path to scale nationally.

The Solution

Onboarded in 8 days. Inventory split across CPKfulfill's North and South hubs for faster delivery coverage. Shopify integration went live same day as inventory inbound.

"We went from NCR-only to shipping Tier-3 cities across India in 10 days. The account manager knew our product, not just our order numbers."

CEO, PureProtein India
The Results
Onboarding time
Estimated 3 months
8 days
Improved
States covered
1 (Delhi NCR)
27
Improved
Monthly orders
600
3,800
Improved
Fulfillment cost/order
₹35
₹19
Improved
Home D2C

Artisana Décor

Home & Lifestyle

Case study
45-day improvement
The Challenge

A Jodhpur-based home décor brand was losing 8% of shipments to transit damage on handmade fragile items. Each broken piece cost them the product, courier fees, and the customer relationship.

The Solution

CPKfulfill switched them to category-specific packaging — double-wall boxes, foam inserts, and sealed void fill. Returns now include damage photo QC reports. Carrier routing prioritised partners with best fragile-item track records.

"Our damage rate went from 8% to under 1% in 45 days. The packaging team actually understands fragile products. We haven't lost a single handcrafted piece since."

Founder, Artisana Décor
The Results
Damage in transit
8%
0.8%
Improved
Customer complaints
~40/month
3/month
Improved
Monthly orders
180
620
Improved
Avg order value
₹1,800
₹2,400
Improved
Food D2C

Thamboolam Snacks

Food & FMCG

Case study
National expansion in 8 days
The Challenge

A Chennai-based regional snacks brand had strong national demand but zero logistics outside Tamil Nadu. FSSAI compliance requirements and expiry date management made standard 3PLs hesitant to take them on.

The Solution

Onboarded under CPKfulfill's FSSAI-compliant food handling protocols. FEFO (first expired, first out) picking implemented from Day 1. Inventory segmented by batch and expiry date. Pan-India coverage live in 8 days.

"We'd been "almost ready" to go national for 2 years. CPKfulfill made us actually ready in 8 days. The FSSAI compliance piece alone would have taken us 6 months to figure out."

Founder, Thamboolam Snacks
The Results
States covered
1 (Tamil Nadu)
22
Improved
Near-expiry waste
6% of stock
<0.5%
Improved
Monthly orders
350
2,100
Improved
Compliance issues
Frequent
Zero
Improved
International Entry

Orion Gadgets

Electronics Accessories

Case study
International market entry
The Challenge

An international electronics accessories brand wanted to capture the Indian market but had no local entity, no GST registration, and no understanding of Indian carrier infrastructure.

The Solution

Operated entirely under CPKfulfill's GST entity with no local registration needed. Inventory was received and QC'd by our team, with pan-India delivery active by Day 9.

"We had zero India presence — no office, no GST, nothing. CPKfulfill was the entire India infrastructure. We just sent the inventory and watched orders ship."

Founder, Orion Gadgets
The Results
India setup time
Estimated 6+ months
9 days
Improved
Local entity required
Yes
None needed
Improved
First month orders
0
1,200
Improved
GST compliance
None
Fully covered
Improved
What Clients Say

Words straight from the brands we serve.

"Best decision we made for our India ops. The account manager responds faster than our internal team."

Priya R.
Beauty Brand, Pune

"COD used to be a nightmare. Now it's just money that shows up in my bank on Thursday."

Vikram S.
Fashion D2C, Mumbai

"We shipped to 800 pincodes in our first week. That would have taken us a year to set up ourselves."

Arjun M.
Supplements Brand, Bangalore

"The dashboard is actually better than what we had when we were at a VC-backed brand."

Sana K.
Skincare, Delhi

"No GST headaches. No warehouse drama. Just pure focus on growth."

Rohan D.
Electronics, Chennai

"We tried two other 3PLs before CPKfulfill. There's genuinely no comparison."

Ananya P.
Nutrition Brand, Hyderabad

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